5 Things to Look For in a Countertop Installer

Proper Measuring

“Measure twice, cut once,” is a popular phrase and for good reason. Cutting a countertop isn’t like cutting a piece of wood; supplies are inherently limited, and each square inch is generally more expensive. Taking every measurement twice is paramount to initiating a smooth production process. While it’s not recommended that customers hover over their installer’s shoulder as they take the measurement, it’s important to note how serious they are about taking the proper measurements.

Mapping Out a Route

In several cases, the difficulty of the entire installation rests on how clear the path from the truck to the kitchen is. It’s great to have a flat, entirely unobstructed route to get the pieces onto the counters, but that’s not always the case. Sometimes, a kitchen countertop installer has to go up flights of stairs or around sizeable islands, which is, understandably, a much more difficult installation. In all cases, the installer must take the path to the kitchen into account, and make it clear to the customer.

Free Measurements

Dealing with a contractor who demands an initial fee for taking the measurements is a red flag. If the installer asks for an initial fee, they’re likely attempting to give the customer more incentive to stick with their company for the entire production and installation process even if the overall price isn’t in the customer’s favor. Honest, reputable installers tend to work with fair providers who offer the standard market price on their material and services. This means that the best contractors include a free measurement and quote in their services, and customers shouldn’t settle for anything less.

Honesty and Openness

As it is in all cases of professional service, customers shouldn’t settle for anything less than an honest, communicative installer. The working partnership between the homeowner and the contractor shouldn’t be constricted by a hesitation to ask questions. It’s understandable that certain questions or concerns will arise during a kitchen renovation, and there’s no one who could answer those questions better than the professional contractor.

Punctuality

Everyone has their own schedule to maintain, so showing up on time is a kitchen contractor’s minimal requirement. Customers can gauge their potential installer’s sense of dedication by paying attention to whether they show up for the measurements on time. If they don’t, and they don’t seem to make it a specific point to check all measurements twice, it might be best to consult another contractor.

Reviews

From start to finish Kurtis was a great company to work with. From the initial contact and design concept with Gregory Holster to the cabinet drop off team, the install team led by project manager Jeff Tuomi and the countertop company, the project was on time and all work was performed beyond expectations. This was greatly appreciated seeing as it was completed on December 23. All the people involved were professional and did an excellent job.

Ken M.

Shanna was our project consultant. Picking out cabinets along with counters can be somewhat overwhelming but her knowledge & experience helped us make the right decisions. Dylan & Juwan unloaded truck & Dylan check off ship ticket to make sure all boxes were accounted for. Courteous & pleasant to talk to…nice job of stacking everything neatly in our garage. We couldn't be more pleased with the service & so happy with our kitchen

Deborah D.

We recently worked with Lauren on cabinetry for a master bathroom renovation. She was great to work on the design and selections. Lauren was efficient and responsive from cabinet selection through ordering. Our overall installation was smooth. We had some unforeseen circumstances impacting our ability to accept delivery of our cabinets on the initial agreed upon date. Kurtis was very accommodating in rescheduling delivery given our project challenges. We couldn't be happier with our cabinets for this project.

Shannon O.

We had complete renovations to our kitchen and main bathroom. From start to finish, the design with Shanna was exactly what we asked for and Jeff stayed on top of the renovations, communicating each step of the way. Every worker was professional and the final product is elegant and functional. We were very happy with Kurtis and would choose Shanna and Jeff again.

Eileen M.

We love our new kitchen! Kurtis Kitchen & Bath did an outstanding job, and Adrian at the Clarkston location was exceptional to work with—creative, patient, and really listened to what we wanted. The project was well-organized, and we went from demo to a fully functioning kitchen in just 30 days. Highly recommend!

Carter C.